Oxford 311 is a City Service Help Center
Residents can report a problem by submitting the form below. Some examples of city service requests:
- Tree limbs down causing a hazard
- Potholes, curbs or sidewalks that need repair
- Garbage collection
- Animal control
- Stop sign down
- Street lights out
- Building Code complaints
Reports for service are entered into a computer program, sent to the responsible department, and tracked to a resolution
Citizens are notified by text, phone call, or email when the situation is resolved
Forms that are submitted are monitored Monday - Friday 8am to 4:30pm. If you have an emergency, please call the Oxford Police Department at 256-831-3121 or call 911.
Oxford 311 is also an information helpline:
All residents, businesses and visitors can call and get information on city services, departments and city events.
You can dial 3-1-1 or 256-241-4311. Calls are answered 8:00am to 4:30pm Monday thru Friday.